23
EXECUTIVE BRIEFING: Mastering Managed Services, Process Automation, and Staff Augmentation Solutions
Recently, AIS hosted the latest in a series of workshops at its Dallas headquarters, convening top executives from leading financial organizations. This roundtable forum was a part of our ongoing mission to bring together industry leaders, fostering collaboration and knowledge sharing throughout the year. The focus of this particular workshop was on 'Triple Threat Tactics: Mastering Managed Services, Process Automation, and Staff Augmentation Solutions.' In this briefing, we will delve into the valuable insights and key takeaways shared by industry executives during the event.
21
CASE STUDY: Accessing Skilled Quality Control Resources for Critical System Migrations
A prominent community bank, holding nearly $20 billion in assets and operating 100+ branches, faced bandwidth challenges with setting up and migrating loan covenants for both Commercial and Retail accounts into their nCino platform. With a growing backlog and looming two-month deadline, the bank required expert assistance to ensure every approved and signed covenant was meticulously linked and updated for each client.
22
CASE STUDY: De-Risking PPFN Invoice Itemization With Robotic Process Automation
One of the largest U.S. mortgage lenders, known for revolutionizing the home loan process, needed to ensure that a
certain population of previously generated Post-Petition Fee Notices (PPFNs) adhered to U.S. laws and regulations and
met the standards for allowable invoiced items. With limited bandwidth for manual reviews and a need for specific line-item reports for each PPFN, they recognized the potential of automation to address these concerns more efficiently. However, due to other prioritized initiatives, technical resources were not readily available internally, so the mortgage lender turned to AIS for a quick assist with development support.
certain population of previously generated Post-Petition Fee Notices (PPFNs) adhered to U.S. laws and regulations and
met the standards for allowable invoiced items. With limited bandwidth for manual reviews and a need for specific line-item reports for each PPFN, they recognized the potential of automation to address these concerns more efficiently. However, due to other prioritized initiatives, technical resources were not readily available internally, so the mortgage lender turned to AIS for a quick assist with development support.
20
EXECUTIVE BRIEFING: Digital Strategy, Consumer Experience, and Risk Management in the Modern Financial Services Industry
AIS recently hosted a workshop at its Dallas headquarters to discuss “The Blueprint to Business Transformation.” Executives from leading financial services organizations gathered to share current practices, challenges, and opportunities in the digital world. Here are some of the key findings and takeaways that were covered during the event.
19
CASE STUDY: Bank Deploys Positive Pay Treasury Ops Bot Automation
A large community bank based in Oklahoma faced challenges with its Positive Pay Scrub process, which involved a labor-intensive and error-prone manual scrubbing of checks. The bank sought to streamline the process and reduce cycle time while removing the risk of human error leading to fraudulent checks being paid. AIS was approached to provide a solution to automate the scrubbing process.
17
WHITE PAPER: Bankruptcy Compliance Is Sometimes Easier Said Than Done
The bankruptcy system can be complex and confusing for all parties, including creditors who are thrust into a web of unfamiliar bankruptcy laws and rules. Compliance is always necessary and sometimes difficult. That is why AIS has combined cutting-edge technology with professional oversight to assist clients in navigating the shoals of bankruptcy. Even the most conscientious creditors who go it alone in the bankruptcy process can sometimes make inadvertent compliance mistakes. What are the more prevalent errors that creditors should try to avoid?
18
CASE STUDY: Removing Millions in Back-Office Expenses with a Managed Services Provider
A prominent regional bank with over $15 billion in assets forged a strategic partnership with AIS to significantly reduce operating expenses in the bank’s back office. This collaboration evolved beyond the initial cost save objective, as AIS earned the trust of the bank as an engaged workforce partner that also increased productivity and enhanced quality. What began with four AIS associates managing processes in Deposit Operations has expanded across 14 functional areas, including Network Operations, IT Testing, and Development, to create a truly transformative alliance.
15
CASE STUDY: Transforming Mail Processing
One of the largest bank’s in the United States turned to AIS to build a centralized mail center for managing bankruptcy correspondence across all lines of business. AIS reengineered legacy processes while adding automation, quality control points, and reporting to mitigate the bank’s risk and escalate all actionable documents to the appropriate parties.
14
CASE STUDY: Integrating Mortgage Automation to Meet Regulatory Requirements
A new regulation in the State of California required a leading mortgage servicer to ensure all modification documents were printed in the same language as the original loan. Failure to comply would result in stiff penalties. The mortgage servicer turned to AIS for a language detection solution to review 580,000 document within 50 days.
13
CASE STUDY: A Cost-Effective Solution for Enhanced NOC Monitoring
A leading regional bank with nearly $19 billion in assets and more than 90 branches partnered with AIS to expand its Network Operations Center (NOC). Learn how AIS helped the bank unlock its full potential with 24x7x365 monitoring and support.
12
CASE STUDY: Deploying Staff Augmentation Strategies in Complex Environments
A national insurance provider faced an ever-growing backlog of unapplied payments, thanks to a recent system conversion that caused various process inefficiencies. Learn how they quickly deployed balancing, reconciliation and premium posting resources and continued to meet monthly goals amidst a pandemic.
8
CASE STUDY: Auditing Mortgage Portfolios on Tight Deadlines
A leading mortgage servicer with over 3 million customers acquired servicing rights for a new portfolio of approximately 7,000 bankrupt loans. To meet regulatory requirements, audits needed to be conducted and ledgers created for each loan to ensure every post-bankruptcy filing transaction was accurate. Learn why this home loan servicer turned to AIS and how its proven team of loan auditing experts completed the complex project within a 45-day timeframe.
9
CASE STUDY: A New Approach to Data Integration
One of the world’s largest telecommunications providers partnered with AIS to implement a bankruptcy monitoring
solution that did not require any of its customers’ Personally Identifiable Information (PII) to be shared outside of its own
network. See how this new approach ensured data security, expedited the notification process, lowered the provider’s exposure
to stay violations, and increased its recoveries on bankruptcy debt.
solution that did not require any of its customers’ Personally Identifiable Information (PII) to be shared outside of its own
network. See how this new approach ensured data security, expedited the notification process, lowered the provider’s exposure
to stay violations, and increased its recoveries on bankruptcy debt.
10
WHITE PAPER: Expanded Restructuring Opportunities for Small Business Debtors
Federal aid was given to millions of small businesses, as a result of the COVID-19 pandemic. But for many, the funding will not be enough to survive. For those concerned about loan liability, experts are pointing to the recently enacted Small Business Reorganization Act known as Subchapter V. How will this new Chapter 11 bankruptcy option help small businesses with loan repayment and how many businesses are filing for Subchapter V protection?